Loki Casino Responsible Gaming

Our Commitment to Safe Play

We at Loki Casino understand that gambling isn't for everyone, and even for those who enjoy it, moderation matters. Our platform is licensed under Anjouan (licence No. ALSI-202410047-F12) and operated by Tessera Limited S.R.L., and we follow strict standards to ensure fair, transparent, and responsible operations. We never encourage players to spend more than they can afford, and we actively promote healthy gaming habits across our entire community.

Here at Loki Casino, we also recognize that different players have different needs. Some of you enjoy casual play a few times a month, while others are more frequent visitors to our tables and slots. Whatever your style, our goal remains the same: to give you the tools and information needed to stay in control.

Tools We Provide to Help You Stay in Control

We've designed a range of practical features that let you shape your own gaming experience at Loki Casino. These tools are free, easy to activate, and available directly through your account settings or by contacting our support team.

• Deposit Limits – Set daily, weekly, or monthly caps on how much you deposit into your account.
• Loss Limits – Define a maximum amount you're willing to lose over a chosen period.
• Wager Limits – Control how much you stake per session or per day.
• Session Time Reminders – Receive alerts about how long you've been playing so you can take breaks.
• Cooling-Off Periods – Temporarily pause your account for 24 hours, 7 days, or longer.
• Self-Exclusion – Close your account for an extended period, from 6 months up to permanently, if you feel it's time to step away.

Our Loki Casino support team is available 24/7 via live chat, email, or Telegram to help you set up any of these limits. If you ever want to adjust or remove a limit, please note that increases typically involve a short cooling-off period, while reductions are applied immediately - this is part of how we protect our players from impulsive decisions.

Age Verification and Account Security

We at Loki Casino only accept players who are of legal gambling age in their jurisdiction, which is 18 years or older in most regions (and higher in some). During registration and before your first withdrawal, we require identity verification (KYC) to confirm your age and identity. This isn't just a formality - it's a core part of how we prevent underage access and protect the integrity of our platform.

Our verification process may include a copy of your ID, proof of address, and proof of payment method ownership. We know this step can feel like extra effort, but it exists to keep Loki Casino a safe space for verified adult players only.

How We Verify Your Account

1. Register with accurate personal details.
2. Submit a government-issued ID when requested.
3. Provide proof of address (utility bill or bank statement).
4. Confirm your deposit method ownership if asked.
5. Receive confirmation and enjoy full account access.

Recognizing the Signs of Problem Gambling

We want every player at Loki Casino to enjoy our games responsibly, which means being aware of warning signs that gambling may be becoming a problem. We encourage you to reflect honestly on your habits and reach out to us or a support organization if any of the following feel familiar:

• Spending more time or money on gaming than you originally planned.
• Chasing losses by depositing again to try to win back money.
• Borrowing money or using funds meant for essential expenses to play.
• Feeling anxious, irritable, or restless when not playing.
• Neglecting work, relationships, or responsibilities because of gaming.
• Hiding your gambling activity from family or friends.

If any of this sounds like you or someone close to you, please don't hesitate to contact our team at Loki Casino. We're here to listen, and we can help you activate limits, take a break, or self-exclude if that's what you need.

External Support Organizations

Beyond the tools we offer directly, we also recommend independent organizations that specialize in gambling support. These services are free, confidential, and available regardless of where you play:

• GamCare – www.gamcare.org.uk
• BeGambleAware – www.begambleaware.org
• Gamblers Anonymous – www.gamblersanonymous.org
• Gambling Therapy – www.gamblingtherapy.org

We encourage anyone who feels their gaming habits are getting out of hand to reach out to these organizations in addition to using our internal responsible gaming tools.

Responsible Gaming for Our VIP Players

Our loyalty and VIP programs at Loki Casino are designed to reward long-term, responsible players - not to push anyone toward excessive spending. Every VIP member is assigned a personal account manager, and part of that manager's role is to check in on your play patterns and ensure your individual withdrawal limits and bonus activity remain healthy and sustainable.

Even at the highest levels of our 25-tier loyalty ladder, we apply the same principles: transparency, player protection, and the right to set your own boundaries at any time. If you're a VIP player and want to adjust your limits, your personal manager at Loki Casino is always available to help.

Bonus Terms and Responsible Play

We want our promotions to add excitement, not pressure. Our Loki bonus package and ongoing offers, including cashback, reload bonuses, and tournaments, all come with clear wagering requirements and maximum bet rules. We recommend reading the terms carefully before opting in, and remember that no bonus is worth spending beyond your means. If a promotion doesn't feel right for your budget, our support team can always explain alternatives or help you opt out.